Vacancies

Assistant Practice Manager - The Cedar Brook Practice

Salary: Dependent on Experience
Contract Type: Full-Time
Location: The Cedar Brook Practice
11 Kingshill Close
Hayes
Middx
UB4 8DD

Application Closing Date: 30 April 2024 12:00 am

Description

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Organisation Name The Cedar Brook Practice
Organisation Address The Cedar Brook Practice
11 Kingshill Close
Hayes
Middx
UB4 8DD
Job Role Assistant Practice Manager
How many people do you want to hire for this opening? 1
Days - Hours - Sessions 37.5 hours per week
Salary (pro rata) Dependent on Experience
Contract Type Full-Time
FTC Duration

Organisation Description

 An exciting opportunity has arisen to appoint a new full time assistant Practice Manager to join our friendly team of 4 Partners and 2 salaried doctors in a training practice located in Hayes which has its own premises and gated car park.

We are looking for a conscientious experienced candidate who can support the Practice Manager with the operational management of the day to day activity of the practice.

The Practice is within easy reach of the A40 and M4 in West London. Our Practice is dynamic and forward thinking with a multidisciplinary team onsite. The Practice list size is 10,800, has a Good CQC rating, uses EMIS web and Docman10 and has a high QOF achievement
Role Description Job Summary
To support the Practice Manager with operational management in the day to day activity of the practice and to provide an element of cover or source of advice in the event of his/her absence. The post holder will work closely, and under the direction of the Practice Manager and Partners to improve standards across a wide range of clinical and administrative activity.
To deal with all aspects of maintenance/utilities / contractors and contracts negotiations
To look after the cleaners and check the diary every day
Ordering of cleaning products for cleaners including couch rolls and hand towels
To arrange weekly and bi-annual fire bell testing and arrange fire evacuation twice a year.
To organise calibration of clinical and non clinical equipment once a year.
To organise changing of disposal curtains for all clinical room and date when changed.
To organise PAT testing and Fix wire testing
Over see’s Legionella Testing
Infection control – to carry out annual audit with support from PM and a clinician
IT lead
iGPR management and patient information lead
Information Governance – to lead on annual IG toolkit with PM’s assistance
Data protection Officer – to ensure all relevant policies and procedures are in place and are kept up to date.
Health and safety – ensure policies and procedures are in place and up to date
Finance/accounting procedures including claims and administration of the accounting software QuickBooks
Support and assist the Practice Manager
Reporting to the Practice Manager and Partners

Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified

Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patient’s needs
Effectively manage own time, workload and resources

Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services
The post-holder will:
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Person Specification Essential Criteria
Team working
Experience of health and safety/IT
Evidence of sound education
IT – Microsoft office
Communication
Willingness to learn
People management
Enthusiastic
Calm
Sympathetic nature
Smart appearance
Sense of humour
Able to cope with change
Proactive

Desirable Criteria
Experience of NHS – preferably DR’s practice
Supporting Documentation
How to Apply

Please send your CV to Sue Warner
Application Link
Contact Name Sue Warner
Contact Email sue.warner@nhs.net
Contact Number
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