Vacancies

Receptionist - King Edwards & Swakeleys Medical Centres

Salary: £10.50 - £11.50 per hour
Contract Type: Permanent
Location: 19 King Edwards Road, Ruislip, Middlesex, HA4 7AE
93 Swakeleys Road, Ickenham, Middlesex, UB10 8DQ
Application Closing Date: 15 May 2024 12:00 am

Description

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Organisation Name King Edwards & Swakeleys Medical Centres
Organisation Address 19 King Edwards Road, Ruislip, Middlesex, HA4 7AE
93 Swakeleys Road, Ickenham, Middlesex, UB10 8DQ
Job Role Receptionist
How many people do you want to hire for this opening? 1
Days - Hours - Sessions 21.5 hours per week - hours can be shared between 2 part time receptionists
Salary (pro rata) £10.50 - £11.50 per hour
Contract Type Permanent
FTC Duration

Organisation Description

 For more information about the practice, please contact Meena Desour.
Role Description The role of the receptionist is to be a member of the team contributing to the smooth running of the practice by ensuring that all enquiries from patients, in person or by telephone, are handled efficiently and courteously. Record keeping and distribution of documents should be undertaken efficiently and promptly. The role involves liaison with the doctors and other members of staff in a clear and logical manner.

Primary Responsibilities:
To welcome patients and others to surgery
To prepare for each surgery, ensuring consulting rooms have been put in order
To give such assistance to the Doctor and Nurse as may be requested to ensure the
smooth running of surgeries.
To book appointments for patients calling at the surgery and by phone and making C
contact with patients when there is a need for appointments to be rebooked
To deal with telephone calls which do not involve booking appointments you are
expected to handle such calls dealing with administration matters and giving sensible advice to patients.
To prepare repeat prescriptions and to take details of prescriptions required without
appointment, checking allergy details.
To register new patients, handing out practice details and booklet to new regular
patients and make arrangements regarding an initial health check for new patients.
To open incoming post, date stamping on receipt and scanning at after post has
been seen by doctor. Prepare outgoing post as necessary.
To arrange transport when patients are hospitalised
To file away any notes that have been needed for consultations and to file
correspondence and results into patient notes.
To open and close the surgery premises when required to do so ensuring adequate
security is maintained
To operate the computer as and when necessary, referring to Emisweb / IT Helpdesk
for advice when breakdowns occur.
To receive patient specimens and place for collection by health service courier desk
To carry out additional sessions to cover for holiday and sickness absence of other staff
To keep confidential the affairs of the practice and its patients
To observe Practice Guidelines on Health and Safety
File the computer record of scanned post to patient computer files
To develop this job description in consultation with the practice manager
Person Specification For more information about the person specification, please contact Meena Desour.
Supporting Documentation
How to Apply

Please apply for the role by sending your CV to Meena Desour.
Application Link
Contact Name Meena Desour
Contact Email meena.desour@nhs.net
Contact Number
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